Frequently Asked Questions
General Questions
- Service Support Guide
- Green Light – Genetec Security Center Access
- Green Light – Genetec Mobile "Certificate Changed" Message After Upgrade
- View your cameras or request footage
- Looking for Cronus Zen controller support?
- What types of internet services does Cronus offer?
Installations & Construction
- You have completed the site survey at my business. When am I going to get installed?
- Why do you have to do so much construction for fiber installations?
- What does a typical Fixed Wireless installation look like?
- What are easements and rights of way?
- How long will you be constructing in my area?
- How do I schedule my installation?
Voice & Phone Service
- VOIP * CODES
- Set up or reset your voicemail
- Block Incoming & Outgoing Calls
- Connect my Wi-Fi phone to Wi-Fi network
- Grandstream - Phone to Phone Transfer
- What is a Adtran?